Build and feature work may require a deposit before work begins, with the balance due on completion or as set out in your quote. Recurring services are billed in advance for each billing period.
Payments are processed by third-party payment providers such as Paystack. By paying, you also agree to the applicable provider's terms. We do not store full card details ourselves.
If a payment fails or is overdue, we may suspend the affected Services in accordance with Section 7 and our Hosting Agreement.
You may add prepaid credit to your TheWebsiteForge wallet. Available credit can be applied to website builds, recurring services, domains, and approved change work, with any remaining checkout amount paid through our payment provider.
Wallet credit is not a bank deposit, does not earn interest, and is subject to the wallet-refund terms in our Refund Policy.